Frequently Asked Questions
How do I find socks?
Search for socks by entering the product name or keyword into the Search Bar at the top of any page. Try to enter a general description. The more keywords you use, the less products you will get in the results page. When you find a sock you’re interested in, simply click the product name or the product image for more details.
How are shipping costs calculated?
We offer free shipping. If there is an instance where you need expedited shipping, shipping costs are calculated based on shipping method (air, sea or land) and product weight / volume. Different shipping companies have different rates, so it’s best to check and compare which is most affordable and economical. For more details on how shipping costs are calculated, please contact us directly.
What is Buyer Protection?
Buyer Protection is a set of guarantees that enables buyers to shop with confidence on our website.
You are protected when:
- The item you ordered did not arrive within the time promised by the seller.
- The item you received was not as described.
- The item you received that was assured to be genuine was fake.
I want you to delete my information
If you are in the European Union and would like us to delete any information we have on file for you, please contact us to let us know.